MandaCare

Your Voice, Our Health – Mandaluyong City Health Department

MandaCare Background

Welcome to MandaCare

Empowering citizens to speak up for better healthcare services in Mandaluyong.

About the MandaCare System

Connecting citizens with Mandaluyong City Health Department for a better and healthier future.

Voice Your Concerns

Submit healthcare-related complaints easily from any device, at any time.

Real-time Tracking

Track the status and progress of your submitted complaints through our dashboard.

Secure & Confidential

All submissions are treated with strict confidentiality and protected with modern security protocols.

Citizen-Centered Platform

MandaCare puts people first by providing a feedback system that empowers every resident to participate in shaping public health services.

Smart Public Governance

Built with digital transformation in mind, MandaCare helps the local government monitor trends and act faster on healthcare issues.

How MandaCare Works

A simple, four-step process to get your concerns heard and resolved.

1
Submit Complaint

Fill out the secure online form with all the necessary details about your concern.

2
Get Ticket Number

Receive a unique tracking number via email or on-screen confirmation instantly.

3
Track Progress

Use your ticket number on our tracking page to see the real-time status of your complaint.

4
Receive Resolution

Get notified once your issue has been reviewed and resolved by the health department.

Why MandaCare?

Understanding the foundation and values behind the platform.

Mission

To provide a transparent, responsive, and citizen-focused system for filing and resolving healthcare concerns in Mandaluyong.

Vision

A Mandaluyong where every health concern is addressed with compassion, technology, and government accountability.

Meet the Team

Lead Developer
Grisham Sagal

Lead Developer

Architects the system’s core and ensures our codebase is rock-solid.

Project Manager
Quiana Denise Legaspi

Project Manager

Keeps the team aligned, deadlines met, and stakeholders happy.

UI Developer
Pia Marina Medici

UI Developer

Turns wireframes into smooth, responsive user experiences.

Database Developer
Adrian Rogero

Database Developer

Designs secure, high-performance data structures for MandaCare.